Igor Fernandez C.

I have been a truck dispatcher for 7 years, with many duties on satisfied negotiation and how to reduce costs and increase revenue per truck. 

I kept the trucks running and earning money all year long, analyzing markets and negotiating the most convenient rates for truckers, reducing dead miles, and generating annual gross revenue of over $400K per truck. 

Knowledge of DOT regulations. 

Strategic alliances with insurance producers, factories, and brokers. 

Daily tasks performed up to the present…

Serve as a link to drivers based on their needs/questions about loads, schedules, procedures, etc. 

Plan and dispatch drivers for required loads. 

Maintenance coordination when equipment breaks down. 

Summarize and deliver relevant information to the next shift. 

Resolve customer issues and address special needs/requests when necessary. 

Promote and support all security initiatives when performing roles and responsibilities. 

Monitor assigned loads and document any issues, resolutions, or escalations. 

Manage duties in a fast-paced environment, make decisions under pressure, achieve good results with minimal margin for error, and keep records. 

Mass Communication and Journalism on Bachelor Degree